Bank News
Crystal Lake Bank & Trust Announces Another Winner of “Where in the County is Henry?” Contest
Crystal Lake, IL – November 15, 2011 - Crystal Lake Bank & Trust has chosen the second winner of the “Where in the County is Henry?” contest. Tracy Tobin, who does her banking at McHenry Bank & Trust, was able to correctly guess where Henry was located and was the winner of a raffle. She won an iPad for her correct answer. Read more.
Crystal Lake Bank & Trust Opens New Location
Crystal Lake Bank & Trust is pleased to announce the opening of their new location. The new building is located at 5100 Northwest Highway in Crystal Lake and will open Monday, November 7th. Read more.
Crystal Lake Bank & Trust Welcomes Jenny Wagner
Crystal Lake Bank & Trust is pleased to welcome Jenny Wagner to their staff. Formerly a branch manager in West Dundee for US Bank, Wagner comes to Crystal Lake Bank & Trust primarily to focus on developing new business relationships for the bank. Read more.
Crystal Lake Bank & Trust Welcomes Bill Mullins as Vice President, Senior Retail Banking Officer
On Monday, November 7th, Crystal Lake Bank & Trust will officially welcome Bill Mullins as their new Vice President and Senior Retail Banking Officer. Mullins joins the bank with an impressive 10-year background at Citibank, where he managed the largest branch in the City of Chicago (Dearborn and Washington). Prior to working in Chicago, Bill worked in varying capacities for Citibank in their New York corporate offices. Read more.
We Changed Our Hours!
Effective November 1, 2011, many of our locations changed Lobby and Drive-Thru hours. Please see below for updates and as always, stop by any time! Read more.
Fraud Alert
The bank has received reports that both customers and non-customers alike in the immediate areas have been receiving phone text messages regarding their debit card at the bank. The text message instructs the person to call a certain number and upon calling, are then prompted to enter their card and PIN information. It also warns their ATM card has been deactivated. The message instructs them to call either of these numbers; 815-246-3178 and 630-254-4857. Please be advised - this message is fraudulent and that the bank will NEVER ask you to provide personal information over the phone. If you receive such a message, please notify the bank immediately. Read more.
Special Alert from the FDIC
E-mails fraudulently claiming to be from the FDIC are attempting to get recipients to click on a link, which may ask them to provide sensitive personal information. These e-mails falsely indicate that FDIC deposit insurance is suspended until the requested customer information is provided. Read more.
Notice Of Changes In Temporary FDIC Insurance Coverage For Transaction Accounts
Beginning December 31, 2010 Through December 31, 2012, deposits held in non interest-bearing transaction accounts will be fully insured, regardless of the amount in the account, at all FDIC-insured institutions. Read more.
FDIC Insurance Coverage Permanently Increased
FDIC Insurance Coverage Permanently Increased to $250,000 Per Depositor Read more.
An important public service reminder for our customers
The bank has received recent reports of possible phishing activity taking place. We would like to take the opportunity to provide an important service reminder to all our customers to be mindful of the security of your personal information.
Specifically, please be aware that the bank will NEVER ask for sensitive information via e-mail, text or web. Please do not give information out to someone over the phone or via email.
If you have any doubts or are unsure about any type of communication you have received from us, please call us or come into the bank. For more information on phishing and other types of fraud, please visit our Online Security Center here.
Managing your accounts just got easier with Mobile Alerts.
Be notified via text message or email whenever certain transactions process. Call your Personal Banker today to select which alerts you would like to receive.
Available alerts include:
* Find out your current balance
* Be notified when a PIN-based debit card purchase is made
* Be notified when a signature-based debit card purchase is made
* Be notified when funds are added to your account through your debit card
* Be notified if the status of your card changes
Introducing Improved ATM Network Access.
We have elected to change our ATM network provider. We are moving from the StarSf® network to the NYCE® network with SUM® and MoneyPass®. This change means surcharge-free ATMs in more locations convenient for you. To find a SUM® or MoneyPass® ATM near you, use our ATM locator here or go directly to www.sum-atm.com or www.moneypass.com. Should you have any questions about the surcharge-free ATM network, please do not hesitate to contact us. Call us at (815) 479-5200 or visit any of our locations.
Crystal Lake Bank & Trust Debuts "My Bank Idea" Service
Notice anything new on the right side of the screen? That's our new "My Bank Idea" tab - a great new way to stay in touch with Crystal Lake Bank & Trust. Now our community bank service extends beyond our physical locations. Have something to tell us? We would love to hear from you!
Click on the "My Bank Idea" tab on the right side of the screen to start sharing your ideas.
Avoid Debit Card Fraud
Follow these 3 simple steps to protect your account.
1. Never, ever give out your PIN. (Not even to us. We will never ask for it.)
2. Don’t respond to text messages, phone calls, or e-mails requesting account numbers, PINs, passwords, card numbers, or 3-digit security codes.
3. If you are ever contacted and not sure, call us!
Learn more about how to protect your identity and personal information here.
Our bank can provide you with multi-million dollar FDIC insurance.
We know FDIC insurance is important to you. That's why Crystal Lake Bank & Trust now offers a suite of products that can help you maximize your FDIC insurance coverage. Please click here for more information or we invite you to visit with one of our personal bankers to review your security needs.
Enjoy exciting travel and social events with Platinum Adventures®.
The Platinum Adventures® club is a unique travel and activities group for our customers age 50 or better. This is a great opportunity to make new friends and enjoy exciting activities such as day trips, seminars, and more. Read more.
We Offer Home Mortgage Services
Whether you are purchasing your first home, looking to refinance, or buying investment real estate, Crystal Lake Bank & Trust has a mortgage that will fit your needs. Click here to learn more!
Browse our information security library.
Keeping our customers’ information secure is extremely important to us. You can help! Click here for some ways to take an active role in protecting yourself from identity theft.
