Preventing Electronic Fraud

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As you can imagine, these tough economic times have caused fraud attempts to increase throughout our communities. Using an ATM is safe and you can stay one step ahead from any ATM fraud attempt by following these simple steps:

ATM Security Basics

  • Be aware of your surroundings, see if anything looks unusual or suspicious
  • Cover the ATM keypad as you're entering your PIN -- just in case there's a hidden camera around
  • On the card reader itself, see if it wiggles to see if an overlay is present
  • Skimming devices will stick out a few extra inches from an ATM. If something looks suspicious, find another ATM. Don't fall for a poor fitting device (or a sticker or sign that says "Swipe Here First", or "Use This Machine Only")
  • If a machine keeps your card, call the bank immediately and report it
  • Don't accept "help" from anybody hanging around the ATM machine. They may say they were having trouble also and you just need to enter your PIN again.
  • Work with a personal banker to add debit card alerts to your card. This will allow you to know if any unauthorized transactions have been completed without your knowledge.

Give us a call or stop into the bank for more information or to set up alerts on your debit card. And remember, please notify your Personal Banker immediately if you notice any unusual or suspicious activity with your account.

(815) 479-5200



Cyber Security Basics

By now, we all recognize that the internet is a great resource and convenience for businesses. At the same time, it's created opportunities for a new breed of criminal — the cyber thief. Education and proactive measures are the best defense against an attack on your company's online security. Here are a few basic do's and don'ts for ensuring Web security:

Web Safety and Security Don'ts:

  • Do not install software from unknown sources or unknown websites
  • Do not write down passwords in common areas
  • Do not click on unknown internet links
  • Do not give out information about security measures

Web Safety and Security Do's:

  • Change passwords often and use complex passwords
  • Install personal firewalls, enterprise firewalls, and web filtering software, and keep all rules and lists updated
  • Keep security software current
  • Restrict access to sensitive data
  • Maintain separate user IDs when working with sensitive accounts